Cancellation and Refund Policy
We understand that circumstances may arise which require you to cancel your registration for the Workshop. Please review our cancellation and refund policy below to understand your options.
Cancellation Policy
1. Cancellation Requests
– All cancellation requests must be submitted in writing to the NZAGS administration via email (info@nzags.co.nz).
– Please include your full name, registration details, and reason for cancellation in your email.
2. Refund Policy
– Up to 30 days before the workshop date: Full refund of the registration fee.
– 15-29 days before the workshop date: 80% refund of the registration fee.
– 14 days or less before the workshop date: No refund will be issued.
3. Substitution Policy
– If you are unable to attend, you may nominate a substitute participant to attend in your place. Please inform us of the substitute participant’s details at least 7 days before the workshop date.
4. Workshop Cancellation by NZAGS
– In the unlikely event that NZAGS cancels the workshop, a full refund of the registration fee will be issued to all participants. However, NZAGS is not responsible for any travel or accommodation costs incurred.
5. Force Majeure
– NZAGS will not be liable for any refund if the workshop is canceled, postponed, or modified due to circumstances beyond our control, including but not limited to natural disasters, government regulations, pandemics, or other emergencies.
6. Contact Information
– For any questions or concerns regarding cancellations and refunds, please contact NZAGS administration at [info@nzags.co.nz](mailto:info@nzags.co.nz) or call us at 04 384 3355.
Thank you for your understanding and cooperation.
Sincerely,
The NZAGS Team
